![]() Service admin: Manages service requests and monitors service health.Password admins are limited to resetting passwords for users and other password admins. Password admin: Resets passwords, manages service requests, and monitors service health.The person who signs up to purchase Office 365 becomes a global admin. You can have more than one global admin in your organization. Global admins are the only admins who can assign other admin roles. Global admin: Has access to all administrative features.For billing issues, contact the admin at the organization where you purchased your subscription.) (Note: If you didn’t purchase Office 365 from Microsoft, you can’t make billing changes and therefore can’t be assigned the billing admin role. Billing admin: Makes purchases, manages subscriptions, manages support tickets, and monitors service health.As shown in the video above, these roles are available, with role descriptions directly from the Office 365 help page: Enter an alternate email address for the new role.ĭepending on your organization’s size and processes, you may assign several admins with different functions.From the drop-down menu, choose the new administrator role.Select the user whose role you want to assign, and click EDIT.Select USERS, then select Active Users.Last week, the Office team announced some changes to Office 365 admin roles, so we thought it’d be a great time to create a how-to video on assigning admin roles and permissions through the Office 365 admin center.
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